Privacy Policy
Last Updated: March 9, 2026
Better Call Joe Tech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit bettercalljoetech.com or contact us to schedule in-home technology repair and support services. Please read this policy carefully. If you do not agree with these terms, please discontinue use of our site and services.
1. Information We Collect
Information You Provide Directly When you contact us, request a service appointment, or submit a form on our website, we may collect your name, phone number, email address, home or business address, and a description of the technology issue you need help with.
Automatically Collected Information When you visit our website, we may automatically collect certain technical data such as your IP address, browser type, referring URLs, and pages visited. This information is used to analyze site performance and improve user experience.
Device and Equipment Information During a service visit, we may need to access your devices, networks, or accounts to diagnose and resolve technical issues. Any information encountered during this process is used solely for the purpose of providing the requested service and is not stored, copied, or shared.
2. How We Use Your Information
We use the information we collect to schedule and provide in-home tech repair and support services, communicate with you about appointments, follow-ups, and service updates, respond to inquiries and customer support requests, send occasional service-related communications (with your consent), and improve our website and service offerings.
We do not sell, rent, or trade your personal information to third parties.
3. How We Share Your Information
We do not share your personal information except in the following limited circumstances:
Service Providers: We may share information with trusted third-party vendors (such as scheduling software, payment processors, or email platforms) who assist in operating our business. These parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to a valid government request.
Business Protection: We may share information when necessary to protect the rights, property, or safety of Better Call Joe Tech, our clients, or others.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Service records are typically retained for up to three (3) years for warranty and follow-up purposes.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to any legal retention requirements), and opt out of any marketing communications at any time by contacting us directly.
To exercise any of these rights, please contact us at the information listed in Section 9.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Better Call Joe Tech Palm Beach Gardens, FL Website: bettercalljoetech.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.